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  @neil I'm so sorry. I lost my best mate to suicide 4 years ago and it's still raw.

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  @R_3_T_3_C_H @marginalia This shit happens all the time. Sometimes we make the call to correct the person if it's a legitimate accident but if they're a prick about it we just maliciously comply and they get exactly what they ask for.

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  @Pkbwood My work now has an ai IT help chat. Absolutely awful. Sends you around in circles for 10 minutes suggesting the things you've already done before finally suggesting you need to talk to a human. Human had issue sorted in less than a minute. Bring back humans!